Terms and Conditions

Last updated: May 21, 2025

Welcome to the Sandvue LLC website. By accessing or using our services or this website (the “Site”), you agree to be bound by the following Terms and Conditions (“Terms”). These Terms govern your use of all products, services, and content provided by Sandvue LLC, a company based in Palm Springs, California. If you do not agree with any part of these Terms, please do not use our Site or services.

We strongly recommend that you read these Terms carefully and consult with a legal professional if you have any questions. These Terms apply to all visitors, users, clients, and others who access the Site or utilize any Sandvue services.

Terms-and-Conditions

1. Overview of Services

Sandvue LLC offers a range of services to property investors. These include:

  • Advertising: Targeted campaigns on Google, Facebook, and Microsoft to amplify visibility and drive measurable growth.

  • Automation: Smart‑home design and management that improves comfort, saves energy, and gives you real‑time control from anywhere.

  • Bookkeeping: Clean financial records and clear reports that keep you tax‑ready and help you understand property performance.

  • Investment: Identify high‑return properties with data‑driven market research, custom ROI models, and clear guidance at every step.

  • Regulatory Compliance: Navigate short‑term‑rental rules, permits, and local laws with expert guidance, so your property stays fully compliant.

  • Rental Management: We manage listings, residents, and maintenance for both short‑term and long‑term rentals so you can focus on results, not day‑to‑day tasks.

  • SEO Optimization: We improve your site’s search visibility with keyword research, metadata, and on‑page best practices.

  • Website: We build and maintain high‑performing property websites that support direct bookings and showcase your brand.

Our goal is to provide clients with a complete ecosystem of support for real estate investment and operation across the United States. While we are headquartered in Palm Springs, California, our services are available nationwide.

2. No Guarantee of Results

Sandvue LLC endeavors to provide all clients with high-quality, professional services and recommendations tailored to each client’s specific circumstances and goals. However, we make no express or implied guarantees regarding the results or performance outcomes of any service we provide. All projections, forecasts, and performance expectations shared through our consultations, reports, or analytics dashboards are based on historical data, industry standards, and our best professional judgment at the time of delivery. We do not warrant that services will achieve any specific financial results, operational improvements, search engine rankings, occupancy rates, or compliance approvals. Results are dependent on numerous external factors including but not limited to: property location, seasonality, competitive market dynamics, regulatory shifts, advertising budgets, consumer behavior, algorithm changes, and client implementation of recommendations. Clients are advised to treat any service outcomes as directional insights rather than certainties. Sandvue LLC shall not be held liable for any business losses or unrealized expectations stemming from reliance on our service outputs.

Clients expressly acknowledge and agree that Sandvue LLC is not a law firm, accounting firm, or licensed financial advisory entity. Our services, including but not limited to investment research, financial modeling, regulatory consulting, and bookkeeping, are offered solely for informational and operational support purposes. Any verbal, written, or visual communication provided by Sandvue LLC staff or representatives shall not be interpreted as legal advice, tax planning, or financial counsel. We strongly advise clients to engage licensed professionals in their respective states or jurisdictions—including certified public accountants (CPAs), attorneys, and financial advisors—before making legal decisions, filing taxes, entering into contracts, or committing funds to any investment opportunity. Sandvue LLC disclaims all liability arising from client misinterpretation or misuse of the information we provide in a professional context.

4. Investment Services Disclaimer

Sandvue LLC offers investment strategy support including property analysis, ROI forecasting, cash flow modeling, and location-specific market research. Our team leverages proprietary tools and publicly available data to generate actionable insights. However, we are not registered investment advisors and do not offer securities-related advice. All property investments carry risk, and past performance is not indicative of future outcomes. Risks include market volatility, macroeconomic downturns, unexpected maintenance costs, tenant vacancy, regulatory changes, interest rate hikes, insurance increases, or environmental hazards. Clients are solely responsible for conducting their own due diligence and should not rely on our materials as the sole basis for purchasing, financing, or renovating a property. Sandvue LLC is not liable for financial losses, disputes with partners or lenders, appraisal discrepancies, or valuation errors tied to investment-related decisions.

5. Rental Property Management Limitations

Sandvue LLC provides rental property management services that may include listing setup, guest messaging, cleaning coordination, maintenance scheduling, and performance monitoring. However, the scope of these services may vary depending on state and municipal licensing laws. In jurisdictions where a real estate or property management license is required, Sandvue LLC may act solely in an advisory or consulting capacity or refer clients to a licensed third party. We are not responsible for legal disputes between clients and guests, platform enforcement actions (e.g., Airbnb or Vrbo suspensions), HOA restrictions, service outages, or physical damage to property. Clients are expected to maintain insurance coverage, obtain any necessary local business permits, and monitor platform compliance independently. Sandvue LLC does not accept liability for property loss, theft, guest behavior, or violations of occupancy caps, zoning restrictions, or fire code regulations.

6. Home Automation Limitations

Sandvue LLC provides home automation services that include consultation on smart devices, vendor recommendations, and basic configuration support for systems such as locks, thermostats, lights, and security sensors. While we make best-effort suggestions based on compatibility and client goals, we are not responsible for software updates, vendor outages, product failures, or user error. The long-term stability and security of any home automation system depends on internet service reliability, mobile app usability, and third-party manufacturer support. Clients are responsible for securing Wi-Fi access, replacing batteries, updating firmware, and reviewing user permissions periodically. Sandvue LLC shall not be held liable for malfunctioning automation devices, property access issues, missed alerts, or automation breakdowns that may lead to property damage or guest dissatisfaction.

7. Bookkeeping and Reporting Services

Sandvue LLC offers non-certified bookkeeping services designed to help property investors maintain accurate and categorized financial records. Our offerings typically include monthly transaction tracking, account reconciliation, income and expense categorization, and the preparation of summary financial reports. These reports are for organizational use only and are not audited. We do not prepare or file federal, state, or local tax returns. We are not authorized to represent clients before the IRS or any other taxing agency. Clients are encouraged to provide our reports to their tax professional for review and official preparation of returns. Sandvue LLC assumes no responsibility for errors in client-provided data, misclassification of transactions, tax penalties, or audits resulting from the use of our financial summaries. Clients are ultimately responsible for the accuracy and completeness of their financial statements.

8. Website & SEO Services

Sandvue LLC provides website development, design, and SEO services to enhance online visibility and improve property branding. These services may include website creation or customization using platforms such as Jekyll, Webflow, or WordPress, as well as implementation of SEO best practices including keyword optimization, metadata configuration, internal linking, and content refinement. While we take reasonable steps to ensure your website is responsive, secure, and well-indexed, we do not guarantee specific search rankings, uninterrupted hosting, or immunity to future SEO algorithm updates. SEO performance is influenced by numerous factors outside our control, including competitor activity, search engine changes, domain authority, and user behavior. Likewise, technical performance depends on hosting infrastructure, third-party integrations, and browser/device compatibility. Sandvue LLC is not liable for website downtime, plugin conflicts, lost traffic, or indexing issues.

9. Advertising Services

Sandvue LLC offers digital advertising services that include the setup, management, and reporting of online ad campaigns across major platforms such as Google Ads, Meta (Facebook/Instagram), and Microsoft Advertising. Our services may include keyword research, ad copywriting, audience targeting, budget management, conversion tracking, and performance analysis. However, we do not guarantee ad approval, click-through rate (CTR), cost-per-click (CPC), return on ad spend (ROAS), or conversions. Campaign performance is impacted by competition, bid strategy, algorithmic changes, user targeting, seasonal variation, and platform policies. Sandvue LLC will make recommendations to improve campaign efficiency and suggest ongoing optimizations, but ultimate performance is subject to change and may vary over time. Clients must review and approve ad budgets, and remain responsible for payment to the ad platform. Sandvue LLC is not liable for account suspensions, rejected ads, or platform rule violations.

10. Regulatory Compliance Support

Sandvue LLC endeavors to provide clients with the most up-to-date information and practical advice available regarding short-term rental (STR) laws, permitting procedures, homeowners association (HOA) rules, and local zoning codes. However, clients should understand that regulatory environments are highly localized, change frequently, and may be subject to sudden reinterpretation or enforcement action by municipal authorities. While we strive to identify potential areas of concern based on research, industry updates, and local precedent, we are not legal professionals and do not offer legal representation. Any guidance provided by Sandvue LLC should be verified through the client’s own legal counsel or local governing agency. Clients assume full responsibility for obtaining necessary permits, complying with local ordinances, and maintaining valid licensure. We shall not be held liable for any citations, penalties, cease-and-desist orders, or lost income resulting from regulatory action or client noncompliance.

11. Data Collection and Privacy

Sandvue LLC respects your privacy and is committed to safeguarding the personal data of all clients, prospective clients, and website users. We collect personally identifiable information such as name, email address, phone number, and service preferences only for the purpose of responding to inquiries, managing accounts, delivering services, or fulfilling contractual obligations. We may also collect non-personally identifiable information through analytics tools to improve website performance and user experience. All collected data is stored securely and is accessible only by authorized personnel. We do not sell, lease, or trade your personal information with third parties. However, we may share information with verified partners or subcontractors as needed to fulfill service delivery, and we may disclose data in response to lawful requests by public authorities. By using our Site and services, you consent to the collection and use of your information as outlined in this policy. Users may request access to their stored data or request its deletion by contacting us directly. Our data handling practices are reviewed periodically to ensure alignment with applicable privacy laws and best practices.

12. Cookies and Website Tracking

To enhance your user experience, Sandvue LLC’s website uses cookies and other tracking technologies. Cookies are small data files stored on your browser that help us remember your preferences, deliver content tailored to your interests, and analyze site usage trends. We may use session cookies that expire when you close your browser or persistent cookies that remain until manually deleted. Our use of cookies includes, but is not limited to, performance analytics, conversion tracking, language and device recognition, and user authentication. Additionally, we may use third-party services such as Google Analytics, which may also set cookies and collect data per their own privacy policies. By continuing to browse our Site, you consent to the placement of cookies on your device. You may modify your browser settings to decline or delete cookies at any time, though doing so may impact website functionality or result in a degraded experience. Full transparency about our cookie practices is maintained through periodic updates to this section and any linked cookie policy or banner disclosures.

13. Intellectual Property and Trademarks

All intellectual property associated with Sandvue LLC, including but not limited to logos, graphics, layouts, text content, iconography, service names, and custom illustrations, is the sole property of Sandvue LLC unless otherwise stated. Any unauthorized reproduction, republishing, alteration, distribution, or use of our proprietary materials, whether digital or physical, is strictly prohibited without prior written consent. This restriction applies regardless of method or medium, including copying source code, replicating page structure, or using visual or textual content for commercial gain. Furthermore, all third-party trademarks, service marks, product names, and company names referenced on our Site are the property of their respective owners. These marks are used for identification purposes only and do not imply endorsement, sponsorship, or affiliation. We make every reasonable effort to respect third-party intellectual property rights and expect the same in return. Any inquiries related to intellectual property concerns may be directed to our contact address listed below.

All third-party trademarks, logos, or brand names appearing on this Site are the property of their respective owners. Sandvue LLC does not claim ownership or endorsement unless explicitly stated. Use of such trademarks is purely descriptive and nominative.

14. Limitation of Liability

Under no circumstances shall Sandvue LLC, its affiliates, owners, contractors, partners, employees, or representatives be liable for any damages, losses, claims, or liabilities arising out of or related to the use of our services or this website. This includes, but is not limited to, direct, indirect, incidental, punitive, and consequential damages; damages for loss of profits, loss of data, service interruptions, system failures, or procurement of substitute services; and any business disruptions, reputational harm, or regulatory penalties resulting from recommendations or deliverables provided by Sandvue LLC. Our total liability in any circumstance shall not exceed the amount paid by the client for services rendered in the 90-day period preceding the event that gave rise to the claim. This limitation applies regardless of the cause of action, whether in contract, tort, negligence, strict liability, or otherwise. By using our Site and services, you acknowledge and agree that you are assuming full responsibility for all associated risks, and that you waive any right to participate in class-action lawsuits or collective proceedings related to our operations.

15. Indemnification

You agree to indemnify, defend, and hold harmless Sandvue LLC and its affiliates, officers, directors, employees, contractors, and agents from and against any and all claims, damages, liabilities, losses, settlements, costs, and expenses (including but not limited to attorneys’ fees and litigation costs) arising from or related to: (a) your use of the Site or our services; (b) your breach of these Terms; (c) your violation of applicable laws, regulations, or third-party rights; (d) any materials or data submitted by you that infringe upon the rights of others or violate contractual or statutory obligations; or (e) your misuse of any deliverables, advice, or documentation provided by Sandvue LLC. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to indemnification, in which event you agree to cooperate fully with us in asserting available defenses.

16. Termination of Access

Sandvue LLC reserves the right, at its sole discretion, to terminate, suspend, or restrict your access to the Site or any services provided without prior notice or liability, for any reason whatsoever. Grounds for such termination may include, but are not limited to: (a) violation of these Terms; (b) failure to pay for services rendered; (c) inappropriate or abusive behavior toward our staff or partners; (d) suspected fraud, abuse, or illegal activity; or (e) circumstances that pose a risk to Sandvue LLC’s operations, reputation, or service quality. In the event of termination, you may lose access to certain content, tools, data, or integrations associated with your account, and we shall have no obligation to maintain or forward such information. Any obligations or liabilities incurred prior to termination shall survive such termination.

17. Governing Law and Jurisdiction

These Terms and all matters relating to your use of the Site or services shall be governed by, construed, and enforced in accordance with the laws of the State of California, without regard to its conflict of laws rules or principles. Any disputes, claims, controversies, or legal proceedings arising out of or relating to these Terms, the Site, or the services shall be exclusively resolved in the state or federal courts located in Riverside County, California. You hereby irrevocably consent to the exclusive jurisdiction and venue of such courts and waive any objections to the laying of venue in those courts, including objections based on the inconvenience of the forum. This provision shall not prevent Sandvue LLC from seeking injunctive or equitable relief in any jurisdiction where such relief is necessary or appropriate to protect its legal or contractual rights.

18. Contact Information

If you have any questions about these Terms, would like to report a concern, or require clarification regarding any aspect of our services or policies, we encourage you to get in touch. Our team is available to assist with inquiries related to compliance, account management, service scope, or legal documentation.

You can reach us via our contact form or by using the mailing address below:

Sandvue LLC
301 N Palm Canyon Dr
Suite 103–124
Palm Springs, CA 92262
United States